FAQ
1. What sizes do your products come in?
Our t-shirts are available in a variety of sizes, ranging from XS to 4XL. Our hoodies/sweatshirt ranges from XS to 3XL. We recommend checking our size chart for the best fit before ordering. If you’re between sizes, we suggest sizing up for a more relaxed fit.
3. How do I care for my apparel to ensure it lasts?
To keep your apparel looking its best, we recommend washing it inside out in cold water. Hang or lay flat to dry, and avoid using high heat when ironing or drying. This will help preserve the design and fabric.
4. How long will it take to receive my order?
Processing typically takes 1-3 business days, and shipping times vary based on your location. Domestic orders generally arrive within 5-7 business days, while international orders may take 10-14 business days.
5. Can I return or exchange my product?
Yes, we offer a return and exchange policy. If you’re not satisfied with your purchase, you can return it within 14 days of receiving your order. The product must be unused and in original condition. For exchanges, please reach out to our support team for assistance.
6. How can I track my order?
Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.
8. Can I customize my product design?
If you’re looking for a fully custom design, feel free to reach out to us directly!
9. What if I ordered the wrong size or received the wrong item?
If you received the wrong size or an incorrect item, please contact our customer service team within 7 days of receiving your order. We’ll work with you to resolve the issue and get you the correct product as quickly as possible.
10. How do I contact customer service?
You can reach our customer service team by email at [email protected], or through our contact form on the website. We aim to respond to all inquiries within 24-48 hours.
12. Are your products eco-friendly?
We care about the environment and strive to use sustainable practices. Many of our t-shirts are made from organic cotton, recycled materials. All the printing inks are OEKO-TEX® Certified. Be sure to check the product descriptions for sustainability information.
14. What payment methods do you accept?
We accept a variety of payment methods, including UPI payments, credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
15. I have a question that isn’t listed here. How can I get more help?
If you have any other questions or need further assistance, feel free to reach out to us at [email protected] or use our website’s live chat feature.